Helping your business achieve more
with Managed IT services.
Essential IT is a tiered approach to outsourced IT — start with rock-solid endpoint protection, add live helpdesk support, and lock down your email and collaboration tools.
Every feature, side by side.
Endpoint and Endpoint + Helpdesk build on each other. Essentials Workspace runs alongside either one to protect email, Teams, and file storage.
|
Tier 01
Essentials Endpoint
device protection & monitoring
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Tier 02
Endpoint + Helpdesk
adds live remote support
|
Add-on
Essentials Workspace
email & collaboration security
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|---|---|---|---|
| Endpoint & device | |||
| Remote monitoring & management of endpoints/servers | ✓ | ✓ | — |
| Next-gen endpoint antivirus | ✓ | ✓ | — |
| Third-party patching & software management | ✓ | ✓ | — |
| Endpoint detection & response (EDR) | ✓ | ✓ | — |
| Ransomware detection (MDR) | ✓ | ✓ | — |
| Desktop/laptop cloud backup licensing | ✓ | ✓ | — |
| Support | |||
| Remote Helpdesk Support | — | ✓ | — |
| Email & collaboration | |||
| Active account login security | — | — | ✓ |
| Monitoring alerts for user accounts | — | — | ✓ |
| Zero-trust email security & insights | — | — | ✓ |
| Email, Teams, OneDrive & SharePoint backup | — | — | ✓ |
| Email encryption, inbound & outbound | — | — | ✓ |
| User security training & phishing testing | — | — | ✓ |
| Dark web monitoring | — | — | ✓ |
- ✓ Remote monitoring & management of endpoints/servers
- ✓ Next-gen endpoint antivirus
- ✓ Third-party patching & software management
- ✓ Endpoint detection & response (EDR)
- ✓ Ransomware detection (MDR)
- ✓ Desktop/laptop cloud backup licensing
- ✓Remote Helpdesk Support
- ✓ Active account login security
- ✓ Monitoring alerts for user accounts
- ✓ Zero-trust email security & insights
- ✓ Email, Teams, OneDrive & SharePoint backup
- ✓ Email encryption, inbound & outbound
- ✓ User security training & phishing testing
- ✓ Dark web monitoring
IT should run in the background, not run your day.
Reactive IT costs more than you think
Every hour your team spends troubleshooting a frozen laptop or a locked account is an hour they're not doing their job. Reactive IT — waiting for something to break, then scrambling — isn't cheaper than a managed plan. It's a bet that nothing serious goes wrong, and ransomware, phishing, and hardware failure don't take that bet off the table.
Built to match how your risk actually shows up
Threats hit a business in three places: the devices themselves, the people who need help using them, and the accounts and inboxes attackers target directly. That's why Essentials Endpoint, Endpoint + Helpdesk, and Essentials Workspace are structured the way they are — start with device-level protection, add live support when your team needs it, and layer on account/email security independently.
Local, accountable, and doing this since 2004
WesTech MSP has run managed IT for Coachella Valley businesses for over 20 years — not as a call center in another time zone, but as a local team that shows up, knows your setup, and answers the phone. That track record is what's actually being sold under all three tiers.
Not sure which tier fits your team? Tell us what you're running today and we'll recommend a starting point.